By David G. Cotts PE CFM, Kathy O. Roper CFM LEED AP, Richard P. Payant CFM CPE

Not anything ever released within the facility administration box comes just about the unconditional attractiveness of "The Facility administration Handbook". greatly up-to-date for the realities of modern-day place of work, the booklet supplies readers the instruments and advice they should wipe out inefficiency, and create a effective facility that integrates humans, position, and procedure. furthermore, the publication contains 30 in keeping with cent new fabric, together with necessary details on sustainability and put up Sep 11 protection matters. finished and recent, this is often nonetheless the final word source for facility managers.

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Extra info for The Facility Management Handbook, 3rd Edition

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Also, a university’s management climate has all the problems of large bureaucracies, plus the oversight of a board of regents or trustees. There will be more help than desired from the academic department heads of architecture, engineering, and design. On the positive side, facility management of collegiate facilities allows an FM to develop a unique experience in supporting the full spectrum of types and spaces and buildings. In short, this is not a job for a novice. A large educational facility needs someone who is experienced.

Design for operations, maintenance, and sustainability. Operators and maintainers, even if they are contractors, must be actively involved in the design review process. The Nature of Facility Management 21 • Delegated responsibility. In large organizations, FM functions should be grouped into budget programs, with a manager responsible and accountable for each. • Cost-effectiveness. The key is to identify and compare costs with meaningful benchmarking partners, and make those comparisons regularly over time.

Plan with care, and always retain the capability to react. • Cultivate long-term relationships. Remember that the successful facility management organization is a team (staff, suppliers, contractors, consultants). • Remember that the customer—and the customer alone—defines service. The facility manager’s responsibility is to find out how his customer rates his services. • The facility manager must regularly measure both the effectiveness and the efficiency of the department. • The facility manager must be active in public relations outside the department.

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