By Christine B. Tayntor

Even if focusing totally on buying, fitting, and enforcing functions software program (the most intricate type of software program from an IT manager's perspective) this ebook is also acceptable to shrink-wrapped and process software program.

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Exhibit 3-4 provides a list of questions that can help assess vendors. These questions are designed for initial screening and should not be considered a comprehensive list of vendor-related requirements. Prioritizing Requirements Although SMEs were asked to prioritize potential process improvements as part of the development of functional requirements, that is only the beginning of the prioritization process. It is normal at this point to have literally hundreds of requirements, all of which the team would like to 40 Ⅲ Successful Packaged Software Implementation Exhibit 3-4 COTS Vendor Assessment Questionnaire Question Reason for Asking How long have you been in business?

How many customers have this package installed and in full production? How often do you release new versions of the software? What is the warranty period for the software? If the current version involved major changes or additions to functionality, it may be desirable to wait until it has been in production for several months. 0 concern. A small staff means a higher dependence on individuals and greater risk if key staff should leave. A small installed base may be an indication that the product is either new or somehow inadequate.

Although the problem and solution may appear to be clear as written, it will be difficult to determine whether or not the project has met its objectives because the statement is not SMART. Exhibit 2-2 uses this problem statement to provide a further definition of SMART. ” Together, the act of writing and the positive verb transform a wish into a goal. The second step toward achieving a goal is to post the sheet of paper where it will be seen regularly, focusing attention on the goal and making it more difficult to ignore.

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