By Peter Bogetoft

"In this e-book, Peter Bogetoft - THE professional at the concept and perform of benchmarking - offers an in–depth but very available and readable clarification of how you can do benchmarking, ranging from the floor up."
Rick Antle
William S. Beinecke Professor of Accounting, Yale institution of Management
CFO, reimbursement Valuation, Inc.

"I hugely suggest this well-written and finished ebook on measuring and dealing with functionality. Dr. Bogetoft summarizes the elemental mathematical recommendations in a chic, intuitive, and comprehensible way."
Jon A. Chilingerian
Professor, Brandeis collage and INSEAD

"Bogetoft offers in his ebook functionality Benchmarking a superb creation to the methodological foundation of benchmarking."
Christian Parbøl
Director, DONG Energy

"This booklet is the primer on benchmarking for functionality management."
Albert Birck
Business functionality supervisor, Maersk Oil

"This first-class e-book presents a non technical advent for functionality management."
Misja Mikkers,
Director, Dutch future health Care Authority

"With this rather well written and finished creation to the numerous points of benchmarking in hand, companies don't have any excuse for now not utilizing the easiest and value potent benchmarking equipment of their functionality assessments."
Stig P. Christensen
Senior R&D Director, COWI

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Extra resources for Performance Benchmarking: Measuring and Managing Performance

Sample text

1, is to ask if it is possible to reduce the input without changing the output. When the firm uses different types of input, we look for a proportional reduction of all inputs. The input-based Farrell efficiency or just input efficiency of a plan (x, y) relative to a technology T is defined as E = Smallest E such that Ex is able to produce output y that is, E is the largest proportional contraction of all inputs x that allows us to produce y. 8, it means that we could have saved 20% of all inputs and still produced the same outputs.

Our Firm • ◦ • (20, 10) Input A Output D ............... ... ... ... ... ... ... ... ... ... .... .... .. ... ..... ..... . . . ....... ....... ....... ..............................................................................................................................................................................

1 Learning The stated objective of most benchmarking studies is to learn or obtain insight per se. This is certainly the case in scientific studies in which researchers examine the relative efficiency of firms in an industry, the relative efficiency of one industry against another, or the impact of some policy measure on industry performance. Often, learning is also the stated objective in industry applications. When several firms compare their performances, the official objective is often to support learning and efficiency improvement for individuals.

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