By Meliha Handzic and Albert Zhou (Auth.)

This e-book specializes in simple wisdom administration (KM) ideas and their inter-relationships. most significantly, the ebook brings jointly different views presently noticeable within the box of KM learn and perform in a logical series incorporating the main proper and consultant examples into an built-in framework. It bargains a accomplished assurance of the KM phenomena, together with: KM frameworks, KM drivers, socio-technological enablers and strategies, KM outputs and results, in addition to matters and demanding situations for KM current and destiny. With its built-in and systematic method of KM phenomena, the publication contributes to attaining an aim and whole photo of the sphere. The e-book can assist scholars, participants and corporations to raised comprehend the advantages and barriers of KM. it's going to additionally support managers to decide on superior KM ideas to reinforce and make the most their organisational knowledge.

  • Portrays an aim and whole photograph of KM
  • Integrates different views right into a holistic framework
  • Offers a entire assurance of significant KM components and their relationships

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Additional resources for Knowledge Management. An Integrative Approach

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Chichester: Wiley. 29 Knowledge Management Raich, M. (2000) Managing in the Knowledge Based Economy. Zurich, Switzerland: Raich Ltd. Schultze, U. W. ), Handbook on Knowledge Management, Vol. 1. Berlin: Springer, pp. 43–58. Senge, P. (1990) The Fifth Discipline: The Art and Practice of the Learning Organisation. London: Century Business. A. (2002) The Wealth of Knowledge: Intellectual Capital and the 21st Century Organisation. Nicholas Brealey. Teleos (2003) 2003 Global Most Admired Knowledge Enterprises: Executive Summary.

Typically, a virtual organisation consists of three fundamental parts: knowledge professionals and workers who possess core competencies; relationships and networks of people including partners, suppliers and customers grouped around a common brand; and a culture based on cooperation and collaboration that permeates throughout global networks that are linked electronically. While many will agree that most organisations manage their knowledge to some extent, the following list provides some typical characteristics of organisations that require a KM programme to create and sustain their business success.

Control Control is concerned with ensuring that the required resources are available in sufficient quality and quantity, subject to required security. Two critical issues are protection and quality of knowledge resources. Protection of knowledge resources involves protecting knowledge resources from loss, obsolescence and unauthorised exposure and modification. Approaches include legal protection, social protection and technological protection (Holsapple, 2003). Quality management provides tools and techniques that build quality into KM processes and practices.

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